What Breeze actually charges
- No dedicated “name-change fee” for fixing your own name. Breeze’s support guidance distinguishes between correcting the name of the same traveler and changing the ticket to a different person. There’s no posted, standalone fee just to correct your own name; the goal is to make the ticket match your ID.
- No name transfers. If you want to put the ticket in someone else’s name, Breeze instructs you to cancel the original reservation and rebook for the new guest.
- No airline-imposed change/cancel fees (fare difference still applies). Breeze’s policy emphasizes they never charge a change or cancellation fee; when you modify or rebook, you’ll simply pay or receive any difference in fare per the fare rules you originally bought.
Bottom line: For a straightforward spelling fix to your own name, expect no special fee from Breeze. For a full passenger swap, expect to cancel and rebook—still no fee, but you may pay more if prices have gone up (or get a credit/refund if the rules allow and the new fare is lower).
What counts as a “name correction” vs. a “name change”?
Think of it this way:
- Corrections = fixing the same traveler’s legal name to match their ID (e.g., “Jon” → “John,” adding a missing middle name/initial, correcting a typo). This is allowed and is not treated as a transfer. Breeze’s help center item “Name Corrections and Changes” covers this, and the general framework is consistent with TSA/ID-matching requirements.
- Changes = replacing the traveler with another person (e.g., you can’t go, so you want to give your ticket to your friend). Breeze doesn’t allow that on the same ticket; you’ll cancel and rebook for the new guest.
A useful rule of thumb: if the traveler, ID number, and birthday stay the same, it’s almost certainly a correction; if the human changes, it’s a transfer—and transfers are handled by cancel + rebook.
How your fare type impacts what you can do
Breeze sells four fare types: No Flex Fare, Nice, Nicer, and Nicest. The bundle you chose affects how comfortably you can cancel and rebook if it comes to that.
- Nice / Nicer / Nicest: These bundles have been marketed with flexibility (free changes/cancels from Breeze, with fare difference applying). That makes cancel-and-rebook for a different traveler relatively painless from a fee perspective again, price changes still matter.
- No Flex Fare: Introduced later as a basic-economy-style option that does not allow itinerary changes and may offer only partial credit on cancellations per the rules. If you bought No Flex, you have much less wiggle room. Always check your exact fare rules before assuming a fee-free cancel.
Tip: If you’re on a No Flex Fare, aim to resolve any name issue as early as possible ideally within the 24-hour federal cancellation window (for tickets booked at least seven days before departure), which gives you a simpler path to cancel and rebook if needed. Breeze also publishes a general cancellation and refund policy page that reiterates they don’t charge a separate cancellation fee, but your fare rules still govern credits and refunds.
How to update the name on a Breeze ticket (step-by-step)
- Check your confirmation immediately. The moment you book, make sure the name exactly matches your government ID (passport or driver’s license). If you spot an error, act quickly corrections are simpler the earlier you make them. (This is true across U.S. carriers.)
- Use Breeze’s official support channels. Breeze emphasizes self-service via the app and digital support; they do not run a traditional call-center phone line. You can message in the app or text their published number for help. Avoid third-party websites posting “Breeze phone numbers.
- Request a name correction for the same traveler. Ask to fix typos or to align the ticket with your legal name. Have a photo of your ID ready in case they need to verify. (ID matching is required under TSA rules and echoed in airline policies.)
- If you truly need to change the guest, cancel + rebook. Breeze’s own guidance says to cancel your current reservation and rebook for the new traveler. Expect no airline fee, but fare difference applies and fare rules control whether you receive a refund or credit.
- If you booked through an OTA or travel agent, contact them first. They may need to push the correction to Breeze, and their own service fees could apply (separate from Breeze). This is a common industry workflow.
Documents you may need
For simple typos, you generally just need your government ID for verification. For legal name changes (e.g., marriage, divorce, court order), be prepared to provide supporting documents so the ticket can be updated to match your ID. (This aligns with standard airline practice; Breeze’s “Name Corrections and Changes” help item is the starting point.
Fees you might still see (even without a “name fee”)
Even though Breeze says it doesn’t charge change/cancel fees, a few costs can still appear:
- Fare difference: If the price has gone up when you rebook (or when Breeze reprices a modified itinerary), you’ll pay the difference. If it’s lower and your fare rules allow, you may receive a credit/refund.
- Third-party service fees: If you used an online travel agency or a human agent, their service fees could apply for handling the change or cancellation.
- Fare-rule limits (No Flex): On No Flex tickets, the options are more restricted; make sure you understand whether cancellations lead to credit or no value.
Timing matters (and why the 24-hour rule helps)
U.S. Department of Transportation guidance requires airlines (or sellers) to offer a 24-hour risk-free cancellation for bookings made at least 7 days before departure. If you spot a name issue right away, use that window to cancel and rebook cleanly bypassing any later fare complications. While this is general DOT policy and not specific to Breeze, it dovetails perfectly with Breeze’s “no change/cancel fee” stance.
Special situations & edge cases
- Already checked in: If you’ve checked in and your flight is within 24 hours, Breeze notes certain updates require you to be unchecked before changes can process. Start in the app or message support to reverse check-in, then proceed with the correction.
- Duplicate names in one booking: Breeze’s help center specifically addresses duplicate names (e.g., a Sr. and Jr. traveling together). They advise formatting names carefully to avoid confusion (e.g., adding “Sr”/“Jr” to last name fields).
- Group bookings: If you’re traveling in a group managed under special terms, the group contract may layer on its own rules or deadlines for name lists. If your reservation was made as a group booking, review those terms with Breeze. (Group terms are hosted on Breeze’s site; because Breeze’s site is app-driven, contact their support if you can’t view them.)
- International trips (future Breeze routes): Passport formatting can be extra stringent. Make sure your passport name and your ticket match character-for-character, including middle names if present on the passport. (This is standard practice and consistent with ID-match expectations across carriers.)
- Breezy Rewards account name: Your frequent flyer profile should match your travel ID as well; their program terms highlight that members are responsible for keeping their program name in sync with their ID.
How to avoid name problems in the first place
- Book with the exact name on your ID. Don’t use nicknames, shortened names, or married names you haven’t legally adopted yet.
- Double-check autofill. Many name issues come from browser or wallet autofill inserting the wrong person’s details.
- Add middle names if they appear on your passport. While U.S. domestic travel is typically tolerant of middle names missing from a boarding pass, matching the passport is safest especially for any international trips.
- Fix it fast. The earlier you act, the easier it is to correct, and the more likely you are to leverage the 24-hour cancellation option if needed.
- Use Breeze’s official channels. Breeze does not publish a call-center phone number; use the in-app chat or text number from their support page, not numbers on third-party sites.
Frequently asked questions
Q: Can I change “Nick” to “Nicholas” or add a missing middle initial?
A: Yes—those are classic corrections for the same traveler and are not treated like a transfer. Start a request via the app or support message so your ticket matches your ID.
Q: I booked the ticket in my maiden name but my ID now shows my married name.
A: Ask Breeze to correct the name to match your current legal ID, and be ready to share documentation (e.g., marriage certificate) if they request it.
Q: I can’t travel—can I give my ticket to a friend?
A: No. Breeze treats that as a different traveler. You’ll need to cancel and rebook in your friend’s name. Breeze does not charge a change/cancel fee, but the price for the new ticket may differ.
Q: Is there a cutoff time for making changes?
A: Breeze generally requires modifications more than one hour before departure, with different procedures if you’ve already checked in. If you’re inside 24 hours and checked in, ask support to uncheck you first.
Q: What if I bought a “No Flex Fare”?
A: Expect minimal flexibility on itinerary changes and stricter cancellation/value rules. If you foresee any chance of a traveler swap, the more flexible bundles (Nice/Nicer/Nicest) are safer.
Q: I see websites listing phone numbers and fees for Breeze name changes. Are those legit?
A: Be cautious. Breeze’s own Contact Support page explains their official channels (in-app chat and text). Third-party sites often publish unofficial numbers and fee claims. Use Breeze’s site/app.
A realistic scenario
Scenario: You booked “JENIFER SMTH” for August travel, but your driver’s license says “JENNIFER SMITH.”
Fix: Message Breeze via the app to correct the spelling. Because it’s a correction to the same traveler, there’s no Breeze name-change fee. You won’t reprice the ticket just to fix a typo; you’re simply aligning the name with your ID.
Different scenario: You can’t go and want your sister to travel instead.
Fix: Breeze won’t transfer your ticket. You cancel your reservation and rebook a new ticket in your sister’s name. Breeze applies no change/cancel fee, but you’ll pay any fare difference if prices rose since you booked. If you held a flexible bundle, that process is straightforward; on No Flex, your refund/credit options are limited by those fare rules.